We never lose interest in client outcomes.
And we don’t:
- Pile it high and sell it cheap: look what happened to Woolies
- Operate a cost-driven business model that relies on barely qualified people: our clients need experts, not trainees
- Attend meetings simply to build up fees (too busy!)
- Compromise our professional integrity by defending the indefensible
- Say ‘next week’ when really we mean ‘next month’
- Let our clients walk into ambushes at planning application
- Go into bat with anyone else’s data: if you want FLAC, we have to start from scratch
- Provide ‘subsidence risk assessment’ reports for mortgage purposes
- Undertake tree work: we are consultants, not contractors
- Work for nothing: please do not instruct us if our terms of business are unacceptable (click here to download them)